Data Technician-1

DS Smith; Gurgaon; On-site; INR 350,000 - 550,000; Full time

Job summary

DS Smith is seeking a Data Technician (Packaging) to join our Shared Services Centre. The role focuses on managing specification/POS data across multiple materials, creating CAD drawings, and supporting technical documentation. This 12-month contract supports European working hours.

You will monitor data accuracy KPIs, assist in data collection from customers and suppliers, and provide data-driven insights using Excel and Power BI. Fluency in English is essential.

Qualifications

• Fluency in English (spoken and written) is essential.
• Hands-on CAD experience (2D/3D drawings) for retail specifications.
• Strong data analysis skills and attention to detail are required.
• Experience in the retail packaging or display industry is preferred.
• Proficiency in Excel and Power BI.

Responsibilities

• Collect and record specification/POS data from customers and suppliers.
• Create, update and verify 2D/3D specification/POS drawings and key lines in CAD.
• Provide technical data support for procurement activities.
• Monitor KPIs related to data accuracy and timeliness.

Skills

CAD software (Artios or similar)

Data analysis

English fluency

Attention to detail

Retail packaging knowledge

Tools

Artios CAD

Adobe Creative Suite

MS Office (Excel)

Power BI

Job description

Data Technician (Packaging) - TMS Global are a wholly owned subsidiary of DS Smith PLC, a multi-national packaging and display manufacturing business. TMS Global specialise in the outsourcing of retail display, print and packaging and are active in 97 markets globally. Our TMS community consists of just over 300 people who are spread internationally across APAC, LATAM, EMEA and NA.

About the role

TMS Global are seeking a Data Technician to work within the Shared Services Centre, you will be responsible for supporting the management of specification/Point of Sale data and specifications across multiple materials. The role focuses on maintaining accurate specifications/POS databases, assisting in data collection, creating and reviewing 2D & 3D drawings and supporting technical documentation. This role is offered on an initial 12 month contract and will support European working hours.

Some of your responsibilities will include:

• Assist in collecting and recording specification/POS from customers, suppliers and specification/POS development team.
• Create, update and check 2D & 3D specification/POS drawings and key lines in CAD for retail specifications, ensuring accuracy against customer and supplier requirements.
• Provide technical data support for procurement.
• Monitor and maintain KPI's replated to specification/POS data accuracy and timeframes.

Skills required

To be successful in the role, the following skills are essential:

• Fluency in English both spoken and written, together with language skills based on the local region.
• Hands-on experience in CAD software (Artios or similar) including creating 2D & 3D specification/POS drawings and key lines for retail specifications.
• Strong attention to detail with solid a analysis exposure, together with experience in analysing customer satisfaction metrics and implementing improvements.
• Retail experience or knowledge of the print and display industry.
• Competency in Adobe Creative Suite and all Microsoft Office Platforms, including Excel and Power BI.

As Data Technician you will have strong CAD skills, attention to detail, and a collaborative approach to ensure timely and accurate delivery of multiple projects.

This is a great opportunity to join a supportive global team and make a real impact on how we deliver to our clients.

To achieve our aim of being among the most successful, sustainable and responsible companies in the world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges.

We welcome all candidates to apply, even those not meeting all criteria.

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time.

Become part of a world-leading organisation and do your best work with us! As the journey continues of bringing together the strengths of both organisations, during your candidate experience you may engage with our colleagues from International Paper! You could visit an International Paper or DS Smith site or office.