Data Analyst-Veitnam-Commercial Excellence

Sandoz India; Telangana; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Sandoz India is seeking a Data Analyst for Vietnam Commercial Excellence. The role focuses on analytics, dashboarding, and KPI reporting, delivering Vietnam-only Power BI dashboards and insight packs.

You will work across sales, CRM, customer, and field-force analytics while ensuring data quality and governance in a matrix setup with regional stakeholders. Ideal candidates have strong BI skills (Power BI, SQL, Excel) and experience with CRM analytics, territory analytics and incentive reporting.

Qualifications

• Bachelor's degree in Business Analytics, Data Analytics, Statistics, Economics, Finance, Information Systems, Pharmacy, Life Sciences or a related field.
• Strong experience in commercial analytics, business intelligence, sales analytics, CRM analytics, field-force analytics or performance reporting.
• Experience building dashboards and recurring KPI reports for business stakeholders.
• Good understanding of sales performance, customer segmentation, target setting, territory analytics, incentive reporting and CRM data quality.

Responsibilities

• Analytics, dashboarding and reporting across Vietnam Commercial Excellence scope.
• Develop, refresh and maintain Vietnam-only Power BI dashboards and KPI reports.
• Prepare monthly and quarterly insight packs and action-oriented commentary.
• Maintain dashboard documentation, data sources and refresh cadence.

Skills

Commercial analytics

Business intelligence

Sales analytics

CRM analytics

Field-force analytics

Performance reporting

Education

Bachelor's degree in related field

Tools

Power BI

Power Query

DAX

SQL

Excel

IQVIA MIDAS

Job description

Position Purpose

The Data Analyst, Vietnam Commercial Excellence is a GCC-based permanent Sandoz role dedicated to supporting Vietnam. The role executes high-quality dashboards, KPI reporting, CRM analytics, sales and customer analytics, incentive reporting support, segmentation and targeting analytics, territory analytics and data-quality management. The successful candidate will help Vietnam Commercial Excellence make faster, clearer and better-governed decisions while Vietnam retains business prioritization, interpretation and final decision ownership.

Position Purpose

The Data Analyst, Vietnam Commercial Excellence is a GCC-based permanent Sandoz role dedicated to supporting Vietnam. The role executes high-quality dashboards, KPI reporting, CRM analytics, sales and customer analytics, incentive reporting support, segmentation and targeting analytics, territory analytics and data-quality management. The successful candidate will help Vietnam Commercial Excellence make faster, clearer and better-governed decisions while Vietnam retains business prioritization, interpretation and final decision ownership.

Your Key Responsibilities

Your key responsibilities include but not limited to:

• Analytics, dashboarding and reporting
• Develop, refresh and maintain Vietnam-only Power BI dashboards and recurring KPI reports across sales, CRM, customer, field force and business performance.
• Prepare monthly and quarterly insight packs, variance analysis and action-oriented commentary for Vietnam Commercial Excellence review.
• Maintain dashboard documentation, including logic, definitions, filters, refresh cadence, data sources, and known limitations.

Commercial analyses support

• Provide reporting and analysis support for sales performance, customer segmentation, targeting, territory design, incentive tracking, and business planning cycles.
• Support CRM / SCOUT analyses, including coverage, frequency, activity, coaching, consent, RTE, and digital engagement indicators - to guide improvement initiatives.
• Prepare analysis outputs that are concise, traceable, and ready for business review.

Data stewardship and controls

• Maintain data dictionaries, validation rules, issue logs, reconciliation checks, and version-controlled documentation.
• Reconcile key data inputs across multiple relevant datasets (e.g. sales, CRM, employee roster) and elevate data-quality issues through agreed channels. Ensure outputs follow agreed confidentiality, governance, and data-quality standards.
• Process improvement and automation
• Identify opportunities to reduce manual work, improve refresh reliability and standardize recurring reports.
• Work with Vietnam, Region/GCO and GCC teams to implement approved automation and reusable analytics templates.
• Ensure all analytics outputs follow agreed governance, data-quality and confidentiality standards.

Essential Requirements

What you will bring to the role:

• Bachelor's degree in Business Analytics, Data Analytics, Statistics, Economics, Finance, Information Systems, Pharmacy, Life Sciences or a related field.
• Strong experience in commercial analytics, business intelligence, sales analytics, CRM analytics, field-force analytics or performance reporting.
• Experience building dashboards and recurring KPI reports for business stakeholders.
• Good understanding of sales performance, customer segmentation, target setting, territory analytics, incentive reporting and CRM data quality.
• Strong English communication skills, with the ability to translate complex data into clear business insight.
• Ability to work in a matrix model across Vietnam, GCC and Region/GCO stakeholders.. Experience in pharmaceutical, generics, biosimilars, healthcare, FMCG or other field-force-driven industries is preferred.
• Experience with Power BI, Qlik, CRM systems, IQVIA / MIDAS, distributor data, tender data, territory master data, incentive files or field-force activity data is an advantage.
• Vietnamese language knowledge is a plus, but not required.

Technical skills

• Power BI, Power Query, DAX, dashboard design and refresh management
• Advanced Excel, reconciliation, scenario templates and controlled reporting packs
• SQL or data-querying skills for extraction, joining and validation
• Data quality management, data dictionaries, lineage, issue logs and version control
• CRM and commercial analytics, including coverage, frequency, productive frequency, coaching, RTE, digital engagement, sales trends, segmentation, territory analytics and incentive reporting