Cyber TechRisk - ServiceNow - GRC/IRM

Thinkwires; Kolkata District; On-site; INR 2,000,000 - 2,500,000; Full time

Job summary

Thinkwires is seeking an experienced ServiceNow GRC/IRM Developer to design, configure and implement governance, risk, and compliance solutions across policy, risk, audit, and evidence collection. You will build IRM workspaces, portals, dashboards, and reports; script both client and server side; and integrate ServiceNow with external systems via REST and SOAP APIs to deliver audit-ready capabilities for client engagements.

Location: Bengaluru, Hyderabad, Pune, Mumbai, Chennai, Kolkata, Delhi.

Qualifications

• 3–8 years of ServiceNow development experience.
• Hands-on experience with ServiceNow GRC/IRM modules.
• Strong scripting experience using JavaScript and ServiceNow APIs.
• Experience in workspace and portal development.
• Exposure to API-based integrations.
• Understanding of risk, compliance, audit, and regulatory concepts.

Responsibilities

• Configure and customize ServiceNow GRC/IRM modules including Policy & Compliance, Risk Management, Audit Management, BCM, TPRM, and CCM
• Develop and customize IRM Workspaces, Portals, forms, dashboards, and reports
• Build and maintain client-side and server-side scripts including Business Rules, UI Policies, and Script Includes
• Integrate ServiceNow with external systems using REST and SOAP APIs
• Perform system administration activities including configuration changes, user support, and upgrades
• Work closely with stakeholders to understand business, risk, and compliance requirements
• Support governance: audit-ready evidence, change/release management, documentation/runbooks, and role-based access controls.

Skills

ServiceNow

GRC/IRM

JavaScript

REST APIs

SOAP APIs

Workspace development

Integrations

Education

Bachelor’s or Master’s in IT

Tools

REST

SOAP

Job description

contract Bengaluru,Hyderabad, Pune , Mumbai,chennai, Kolkata,Delhi 20-25 LPA

Job Description

We are seeking an experienced ServiceNow GRC / IRM Developer with strong hands-on experience in configuring and customizing ServiceNow GRC/IRM modules. The ideal candidate will have 3+ years of ServiceNow platform development experience, including at least 2 years focused specifically on implementing governance, risk, and compliance use cases through configuration, scripting, workspace development, and integrations. This role will be responsible for designing, configuring, and developing ServiceNow GRC/IRM capabilities, including policy/control workflows, risk and issue management, and compliance evidence collection, to support end-to-end governance and audit readiness.

Work you will do

• Well versed with the application deployment and configuration baselines, and understanding of how the application environment operates in a secure environment and how exceptions are handled during operations.
• Facilitate use of technology-based tools or methodologies to continuously improve the monitoring, management, and reliability of the service.
• Define the architecture and design elements for the implementation of ServiceNow GRC solution (including design data/object models, technical workflow diagrams, access control models, etc.).
• Understand the business requirement and define & document epics, user stories, create UI mock-ups and having a roll-up the sleeves approach to make things happen.
• Facilitate ServiceNow training and support team on complex system configuration
• You will collaborate with our clients to resolve their business problems by translating functional requirements into technical solutions.
• You will be responsible for end-to-end application design, workflow configurations, and customizations.
• Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints, and technological realities.

Requirements & Skills

Key Responsibilities (GRC/IRM)

• Configure and customize ServiceNow GRC/IRM modules including Policy & Compliance, Risk Management, Audit Management, BCM, TPRM, and CCM
• Develop and customize IRM Workspaces, Portals, forms, dashboards, and reports
• Build and maintain client-side and server-side scripts including Business Rules, UI Policies, and Script Includes
• Integrate ServiceNow with external systems using REST and SOAP APIs
• Perform system administration activities including configuration changes, user support, and upgrades
• Work closely with stakeholders to understand business, risk, and compliance requirements
• Support governance: audit-ready evidence, change/release management, documentation/runbooks, and role-based access controls.

Optional Responsibilities (Other Use Cases)

Support SecOps modules such as Security Incident Response (SIR) and Vulnerability Response (VR)

Required Qualifications

• 3-8 years of ServiceNow development experience
• Hands-on experience with ServiceNow GRC/IRM modules
• Strong scripting experience using JavaScript and ServiceNow APIs
• Experience in workspace and portal development
• Exposure to API-based integrations
• Understanding of risk, compliance, audit, and regulatory concepts

Preferred / Nice To Have

• ServiceNow CSA (Mandatory), CAD and GRC/IRM-related CIS-certifications.
• Scripting (ServiceNow JavaScript), performance tuning, and large-scale data ingestion.

Education

• Bachelor’s/ Master’s degree in information technology or related field

Job Overview

Date Posted: May 23, 2026

Expiration Date: Jun 15, 2026

Experience: 3-8 Years

Job Location: Bengaluru,Hyderabad, Pune , Mumbai,chennai, Kolkata,Delhi

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