Customer Support Representative

Hire And Higher; Mumbai, Navi Mumbai, Pune District; On-site; INR 650,000 - 700,000; Full time

Benefits offered by this job

Pick-up & Drop Facility

Health Insurance

Performance-Based Incentives

Job summary

Hire And Higher is hiring for multiple customer-facing roles in Mumbai, Navi Mumbai, and Pune. We welcome graduates and undergraduates with BPO exposure seeking a quick start, with opportunities in Customer Support, Customer Success, Technical Support L1, Sales, Lead Gen, and Investment Advisory.

Roles involve voice and chat processes for UK, US, Canada, Australia, and India, with night shifts as needed. We offer pick-up/drop, health insurance, and performance incentives; join immediately to

Qualifications

• Graduate Freshers can apply
• Undergraduates with minimum 6 months BPO experience
• Excellent communication skills
• Willingness to work in rotational shifts, including night shifts where applicable
• Immediate Joiners preferred

Skills

Excellent communication skills

Night shift readiness

Willingness to rotate shifts

Education

Graduate

Tools

CRM systems

Job description

NOW HIRING | IMMEDIATE JOINERS

Customer Support | Customer Success | Technical Support L1 | Sales | Lead Generation | Investment Advisors

Locations: Mumbai | Navi Mumbai | Pune

Processes: UK | US | Canada | Australia | India

Process: Voice & Chat

ELIGIBILITY

Graduate Freshers can apply

Undergraduates with minimum 6 months BPO experience

Excellent communication skills

Willingness to work in rotational shifts, including night shifts where applicable

Immediate Joiners preferred

SALARY

Customer Support / Customer Success = Up to 6.5 LPA

Technical Support L1 = Up to 6.5 LPA*

Sales / Lead Generation / AML-KYC = Up to 7 LPA*

Salary depends on experience, communication skills, process requirements and interview performance.

BENEFITS

Pick-up & Drop Facility

Health Insurance

Performance-Based Incentives