Customer Support Intern

Recooty; Indore District; On-site; Full time

Benefits offered by this job

Best stipend in the industry

Opportunity for full-time job after internship

Job summary

A leading IT company in Indore seeks a highly motivated Customer Support Intern to provide valuable support in customer service and marketing initiatives. This internship offers hands-on experience interacting with customers, developing feedback, and generating leads. Ideal candidates are pursuing degrees in Marketing or Business and possess strong communication skills. This role comes with an opportunity for full-time employment upon successful completion of the internship, plus a competitive stipend.

Qualifications

• Currently pursuing or recently completed a degree in Marketing, Business, or a related field.
• Strong interest in customer support, Marketing, and IT with a desire to learn and grow in these areas.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Interact with customers to gather feedback and insights.
• Support customer service efforts by addressing inquiries and providing information.
• Help develop customer success stories and testimonials.
• Assist in identifying potential customers and generating leads.
• Conduct initial outreach to prospective clients via email and phone.
• Assist in preparing and delivering product pitches.
• Participate in sales meetings and help track sales performance.
• Maintain and update customer databases and CRM systems.

Skills

Customer support

Marketing

IT knowledge

Communication skills

Microsoft Office Suite

Education

Pursuing or completed degree in Marketing, Business, or related field

Job description

We seek a highly motivated Customer Support Intern at Bingage.

Company Brief

Founded in 2014, Bingage IT Labs is a 10-year-old renowned IT company in Indore that provides software solutions and products.

Bingage provides its flagship products, Bingage Loyalty and CRM, to businesses to enhance customer retention and revenue. Bingage's Brand engagement suits help retail brands deliver personalized experiences through multi-channel campaigns, loyalty programs, feedback, marketing automation, and analytics.

Our founding team comprises people with solid entrepreneurial backgrounds in software solutions in retail, F&B, and e-commerce.

We are committed to pushing the boundaries of technology while providing great service to our clients. As our company grows, we seek motivated individuals to join our team and contribute to its success.

Key Responsibilities

• Interact with customers to gather feedback and insights.
• Support customer service efforts by addressing inquiries and providing information.
• Help develop customer success stories and testimonials.
• Assist in identifying potential customers and generating leads.
• Conduct initial outreach to prospective clients via email and phone to establish relationships.
• Assist in preparing and delivering product pitches.
• Participate in sales meetings and help track sales performance.
• Maintain and update customer databases and CRM systems.

Qualifications

• Currently pursuing or recently completed a degree in Marketing, Business, or a related field.
• Strong interest in customer support, Marketing, and IT with a desire to learn and grow in these areas.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Stipend: Best in the industry (Opportunity to get hired for a full-time job completing an internship.)

Location: Metro Tower, Vijaynagar, Indore, M.P.