Customer Support - Intern

Sids Farm; Hyderabad; On-site; INR 56,000 - 67,000; Part time

Benefits offered by this job

Certificate on completion

Hands-on FMCG exposure

Job summary

Sids Farm in Hyderabad is seeking a Customer Support Intern to handle inquiries, provide prompt assistance, and help maintain customer interactions data. This internship offers hands-on experience in a fast-growing D2C dairy brand.

Roles include addressing queries, learning CRM practices, and supporting the team to enhance customer satisfaction. Freshers and students are welcome; immediate joiners preferred. The stipend is 5,500 INR per month for 3–6 months, with early morning shifts.

Qualifications

• Freshers and students can apply.
• Good verbal communication in Kannada and English.
• Basic computer knowledge required.

Responsibilities

• Handle customer queries and complaints via multiple channels.
• Provide prompt, courteous, and professional assistance.
• Maintain records of customer interactions and feedback.
• Understand concerns and escalate issues when needed.
• Support team to resolve issues efficiently.
• Build positive relationships to ensure a great customer experience.
• Identify recurring concerns and share insights with the team.

Skills

Kannada

English

Basic computer knowledge

Customer empathy

Education

Freshers and students

Job description

Customer Support Intern

Location: Hyderabad

Internship Duration: 3-6 Months

Stipend: 5,500 per Month

Work Timings: 6 :00 Am to 9 : 00 Am

Working Days: 6 Days a Week

Week Off: Rotational

About Sids Farm

Sids Farm is a fast-growing D2C dairy brand committed to delivering 100% pure and high-quality dairy products. We serve thousands of families with a promise of purity, quality, and customer satisfaction.

Roles Responsibilities

• Handle customer queries, requests, and complaints through various support channels.
• Provide prompt and professional assistance to customers.
• Maintain records of customer interactions and feedback.
• Understand customer concerns and escalates issues when required.
• Support the team in resolving customer issues efficiently.
• Build positive relationships with customers and ensure a great customer experience.
• Identify recurring customer concerns and share insights with the team.

Skills Required

• Good verbal communication skills in Kannada and English.
• Positive attitude and willingness to learn.
• Basic computer knowledge.
• Ability to handle customers politely and professionally.
• Strong listening and problem-solving skills.

Eligibility

• Freshers and students can apply.
• Immediate joiners preferred.
• Candidates looking to gain experience in Customer Support are encouraged to apply.

Benefits

• Hands‑on experience in customer service operations.
• Opportunity to work with a growing FMCG/D2C brand.
• Practical exposure to customer relationship management.
• Internship completion certificate (as per company policy).