Customer Support Executives

JMD Technologies Inc.; Jaipur; On-site; INR 180,000 - 300,000; Full time

Job summary

JMD Technologies Inc. in Jaipur is seeking Customer Support Executives to handle voice and chat-based customer interactions. Freshers and experienced candidates may apply, with virtual interview rounds arranged for short-listed applicants.

Role focuses on resolving queries, providing accurate information, and maintaining high quality service in a fast-paced BPO environment located in Jaipur.

Qualifications

• Experience in handling customer queries through voice or chat channels.
• Ability to provide accurate information and maintain a positive customer experience.

Responsibilities

• Handle customer queries through voice/Chat support
• Resolve customer concerns efficiently
• Provide accurate information and maintain a positive customer experience
• Follow process guidelines and quality standards

Skills

Customer support

Voice/Chat

Job description

Customer Support Executives for a leading BPO sector

Location: Jaipur

• Process: Voice/Chat Customer Support
• Experience: Fresher and Experienced candidates can apply
• Interview: Virtual

Key Responsibilities:

• Handle customer queries through voice/Chat support
• Resolve customer concerns efficiently
• Provide accurate information and maintain a positive customer experience
• Follow process guidelines and quality standards