Non Voice Process Associate

Red Hibiscus Info Solutions; Jaipur; On-site; INR 301,000 - 335,000; Full time

Job summary

Red Hibiscus Info Solutions in Jaipur is hiring for a Chat Support Executive to handle international travel chat interactions. Freshers and experienced candidates can apply, with strong English writing and communication skills desired.

The role operates from office with 24x7 rotational shifts and 5 working days per week. Compensation starts at 27,000 INR CTC for freshers and 30,000 INR CTC for experienced undergraduates, plus performance-based incentives.

Qualifications

• Graduates or undergraduates eligible.
• Freshers are welcome.
• Experience in chat/customer support preferred.
• Good written English and typing skills.

Responsibilities

• Handle international travel chat process and assist customers via chat.
• Provide reliable chat-based customer support in shifts.
• Maintain high customer satisfaction and accurate data during interactions.

Skills

Communication skills

Written English

Typing speed

Customer-focused attitude

Job description

Job description

Position: Chat Support Executive

Location: Jaipur
Work Mode: Work From Office (WFO)
Process: International Travel Chat Process
Experience: Freshers & Experienced both can apply

SALARY PACKAGE

Freshers:
27,000 CTC
Includes 2,500 PLI

Experienced / Eligible Undergraduates:
30,000 CTC
Includes 2,700 PLI

Plus performance-based incentives as applicable!

ELIGIBILITY

Graduates & undergraduates , Both can apply
Freshers are welcome
Experienced candidates with relevant chat/customer support experience are preferred
Excellent V5-level communication skills
Good written English & typing skills
Customer-focused attitude
Comfortable working in rotational shifts

SHIFT & WORKING DETAILS

24*7 Rotational Shifts
5 Days Working
2 Rotational Week-offs
Work From Office

INTERVIEW PROCESS

Face-to-Face (F2F) Interview / Virtual for outstation candidates only