Customer Support Executive (Non-Voice) | 5 Days Work

Arise Solutions Inc.; Ahmedabad District, Vadodara, Gandhinagar; On-site; INR 180,000 - 300,000; Full time

Job summary

Arise Solutions Inc. is seeking a customer support enthusiast to handle queries via live chat and deliver accurate information. The role focuses on understanding customer needs and providing effective solutions while maintaining a friendly, professional tone.

The ideal candidate communicates clearly in English, adapts to customer issues, and helps enhance overall customer satisfaction. This position offers entry-level exposure in a dynamic service environment.

Qualifications

• Handle customer queries through live chat.
• Excellent written English communication.
• Ability to understand customer needs and provide solutions.
• Maintain a professional and friendly communication style.

Responsibilities

• Handle customer queries through live chat.
• Provide accurate information and resolve customer concerns.
• Maintain a professional and friendly communication style.
• Understand customer needs and provide appropriate solutions.

Skills

Live chat

Customer queries

Information accuracy

Professional communication

Solution-oriented

Education

Graduation Not Required

Job description

Handle customer queries through live chat.
Provide accurate information and resolve customer concerns.
Maintain a professional and friendly communication style.
Understand customer needs and provide appropriate solutions.

Role Category: Customer Success, Service & Operations - Other

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills