Customer Support Executive @Noida

Shining Stars Institution & travels; Ghaziabad District, New Delhi; On-site; INR 270,000 - 330,000; Full time

Benefits offered by this job

Fixed salary up to 3 LPA

Growth opportunities

Training provided

Incentives (if applicable)

Job summary

Shining Stars Institution & travels is hiring a Customer Support Executive for a voice process in Noida. You will handle customer queries via voice calls, provide accurate information, and ensure high customer satisfaction. The role requires good English written communication and basic computer knowledge, with 12th pass or graduate preferred.

This is a full-time position with 6 days of work and a rotational off. Cab facilities are available as per location.

Qualifications

• Good written communication in English.
• Basic computer knowledge.
• Freshers and experienced candidates both can apply.
• 12th Pass / Graduate preferred.

Responsibilities

• Handle customer queries through voice support.
• Provide accurate information and quick resolutions.
• Maintain quality standards in communication.
• Escalate complex issues to the concerned team when required.

Skills

Typing speed

Strong written communication

Customer handling

Problem solving

Education

12th Pass / Graduate

Job description

Hello Job Seekers ,

Job Title: Customer Support Executive

Location: Noida, Uttar Pradesh

Salary: Up to 3 LPA

Job Type: Full-time

Work Schedule: 6 Days Working (Rotational Off)

One side cab are available

We are hiring Customer Support Executives for a Voice Process in Noida. The candidate will be responsible for handling customer queries via chat support, providing timely and accurate resolutions, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Handle customer queries through voice support
• Provide accurate information and quick resolutions
• Maintain quality standards in communication
• Follow company guidelines and processes
• Escalate complex issues to the concerned team when required

Eligibility Criteria:

• Minimum qualification: 12th Pass / Graduate preferred
• Good written communication skills in English
• Basic computer knowledge
• Freshers and experienced candidates both can apply

Skills Required:

• Good typing speed
• Strong communication skills (written)
• Customer handling ability
• Problem-solving attitude

Benefits:

• Fixed salary up to 3 LPA
• Growth opportunities
• Training provided
• Incentives (if applicable)

Ishwari - 7355126736