Customer Support Executive

TP; Mumbai Suburban; On-site; INR 180,000 - 300,000; Full time

Job summary

Teleperformance invites applications for a Customer Support Executive in the Banking Process. The role involves handling customer queries via calls and chat, delivering excellent service, and guiding customers through banking-related processes.

It requires clear communication, a customer-first mindset, and reliable adherence to verification requirements. Join a dynamic team offering growth opportunities, a structured work environment, and incentives based on performance.

Qualifications

• Graduation is mandatory.
• UAN check is mandatory.
• Strict background verification.
• Excellent communication skills required.
• Customer-centric approach.

Responsibilities

• Handle customer queries and provide support through calls/chat to ensure a great customer experience.
• Assist customers with banking process-related inquiries and resolutions.

Skills

Excellent communication

Customer-centric

Education

Graduation mandatory

Job description

TELEPERFORMANCE HIRING

BANKING PROCESS

CUSTOMER SUPPORT

Company: Teleperformance
Role: Customer Support Executive
Process: Banking Process

Eligibility Criteria

• Graduation is Mandatory
• UAN Check is Mandatory
• Strict Background Verification
• Excellent Communication Skills Required
• Customer-Centric Approach

Job Details

• 5 Days Working
• 2 Rotational Week Offs
• 247 Rotational Shifts
• Attractive Performance-Based Incentives

Why Join Teleperformance?

• One of the Best Employment Sectors for Career Growth
• Professional Work Environment
• Learning & Development Opportunities
• Stable Career with Growth Prospects
• Rewarding Incentive Structure

Job Role

Handle customer queries and provide support through calls/chat while ensuring excellent customer experience.