Customer Support Executive

Future Plannerz; Gurugram District, Dadri; Hybrid; INR 500,000 - 800,000; Full time

Benefits offered by this job

Cab facility or travel allowance

Immediate joining

Job summary

Future Plannerz is seeking a Voice Process Associate for their operations in Gurugram, Haryana. The successful candidate will handle voice-based customer service tasks and ensure adherence to quality standards.

This role requires excellent communication skills and the ability to work in rotating shifts. The position offers a salary between 5 LPA and 8 LPA based on the role, along with transportation benefits.

Qualifications

• At least 6 months experience in voice processes is preferred.
• Must have strong verbal communication skills.

Responsibilities

• Perform voice-based customer service tasks as per guidelines.
• Ensure quality and compliance standards during calls.

Skills

Excellent communication skills

Ability to work rotating shift schedules

Education

UG / Graduate or Fresher

Job description

Job Overview

Voice Process Associate – International Voice Process

Location: Gurgaon / Noida

Shift: Day & Night, 5 working days per week with 2 off days (rotational).

Eligibility & Qualifications

• UG / Graduate or Fresher with at least 6 months experience in voice.
• Excellent communication skills required.
• Ability to work rotating shift schedules.

Responsibilities

• Perform voice-based customer service and collection tasks as per guidelines.
• Maintain quality and compliance standards during calls.

Benefits & Compensation

• Salary up to 5 LPA and/or up to 8 LPA, based on role.
• Cab facility or travel allowance.
• Immediate joining.

Company Location

Gurgaon, Noida