Mega Walk in Drive | US Voice | Customer Support | Call now

JobShop; Bengaluru; On-site; INR 360,000 - 440,000; Full time

Benefits offered by this job

Free Cab Facility

Fixed Weekend Off

Attractive Compensation Package

Professional Growth Environment

Job summary

JobShop in Bengaluru is hiring a Customer Experience Associate to be the first point of contact for customers, delivering professional and accurate service via international voice support. Freshers are welcome and joining is immediate.

You will handle healthcare claims, process requests, and resolve queries while upholding quality standards, ensuring a seamless and positive customer experience, with benefits including free cab and fixed weekend offs.

Qualifications

• Strong English communication skills.
• Customer-centric approach.
• Ability to work in rotational shifts.

Responsibilities

• Manage customer interactions through voice support
• Process healthcare claims and customer requests
• Resolve queries effectively while maintaining quality standards
• Deliver a seamless and positive customer experience

Skills

Strong English communication

Customer-centric approach

Ability to work in rotational shifts

Job description

Position Summary

As a Customer Experience Associate, you will serve as the first point of contact for customers, ensuring every interaction reflects professionalism, accuracy, and a commitment to service excellence.

Process -International Voice | Freshers

Salary: Up to 4 LPA (CTC)

Joining: Immediate

Core Responsibilities

• Manage customer interactions through voice support
• Process healthcare claims and customer requests
• Resolve queries effectively while maintaining quality standards
• Deliver a seamless and positive customer experience

Qualifications

• Strong English communication skills
• Customer-centric approach
• Ability to work in rotational shifts

Location-Bangalore

Rewards & Benefits

• Attractive Compensation Package
• Free Cab Facility
• Fixed Weekend Off
• Professional Growth Environment