Customer Support Executive\"

NoBroker; Bangalore Rural; On-site; INR 190,000 - 301,000; Full time

Benefits offered by this job

PF

Health Insurance (up to 1 lakh)

Other perks

Job summary

NoBroker is hiring for a Customer Support Associate in Bangalore. You will handle inbound/outbound calls, chats, and emails, providing accurate information about NoBroker services and processes.

You will log and track customer issues in CRM and escalate complex problems to relevant teams to ensure timely resolution. This office-based role offers a competitive salary and uncapped incentives based on experience.

Responsibilities

• Handle inbound and outbound calls, chats, and emails from customers.
• Provide accurate information about NoBroker services, plans, and processes.
• Log, track, and resolve customer complaints through CRM/ticketing systems.
• Escalate complex issues to relevant teams and ensure timely resolution. Maintain service quality standards and ensure high customer satisfaction.

Tools

CRM/Ticketing systems

Job description

Hi,

Greetings from NoBroker.com

This is Seshu Nalluri from the HR Team. We currently have exciting job opportunities that closely match your profile.

Job Role

Customer Support Associate

Customer Support Associate Key Job Roles & Responsibilities:

• Handle inbound and outbound calls, chats, and emails from customers.
• Provide accurate information about NoBroker services, plans, and processes.
• Log, track, and resolve customer complaints through CRM/ticketing systems.
• Escalate complex issues to relevant teams and ensure timely resolution. Maintain service quality standards and ensure high customer satisfaction.

Work Mode: Work from Office (Immediate Joiners Preferred)

Location: Bangalore

Salary: 17,000 27,000 + Uncapped Incentives (based on experience)

Age: 18 to 32

Benefits: PF, Health Insurance (up to 1 lakh), and other perks

Warm regards,

Seshu Nalluri - HR

NoBroker.com

6281911839

https://maps.app.goo.gl/MRCAUBhTbGW79Tpv6