Customer Support Associate- Australian Shift

Wipro Ltd.; Kolkata; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Walk-in drive

Job summary

Wipro is hiring for an Associate in Kolkata for an Australian Shift. Walk-in drive, work from office, five days a week.

Open to freshers and experienced candidates with strong English and basic computer skills; responsibilities include handling customer interactions, resolving queries, and maintaining quality standards.

Join a dynamic team delivering service to global clients.

Qualifications

• High School graduate in any discipline.
• Freshers and experienced candidates welcome.
• Excellent verbal and written English communication.
• Basic computer proficiency and problem-solving skills.

Responsibilities

• Handle customer interactions professionally and efficiently.
• Resolve customer queries and provide accurate solutions.
• Maintain quality standards and process compliance.
• Document interactions accurately in internal systems.
• Meet productivity and customer satisfaction targets.
• Collaborate with team members to deliver exceptional service.

Skills

English communication

Grammar

Listening skills

Basic computer

Customer focus

Fast-paced env

Education

High School Graduate

Job description

Wipro is Hiring | Associate - Australian Process | Kolkata | Walk-In Drive

Looking to kick-start your career or take the next step in customer service and operations? Join Wipro and be part of a dynamic team supporting global clients.

Position: Associate

Band: AA Role: Individual Contributor (IC)

Location

Kolkata

Work Mode

Work from Office (5 Days a Week)

Shift

Australian Shift

Eligibility

• High School Graduate (Any Discipline)


• Freshers and experienced candidates are welcome to apply

Essential Skills

• Excellent verbal and written English communication


• Strong grammar, punctuation, and spelling skills


• Good listening and comprehension ability


• Basic computer proficiency


• Customer-centric mindset with strong problem-solving skills


• Ability to work effectively in a fast-paced environment

Key Responsibilities

• Handle customer interactions professionally and efficiently


• Resolve customer queries and provide accurate solutions


• Maintain quality standards and process compliance


• Document interactions accurately in internal systems


• Meet productivity and customer satisfaction targets


• Collaborate with team members to deliver exceptional service

Walk-In Drive Details

Kolkata

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