Customer Support Associate
JMD Technologies Inc.
7 days ago
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Job summary
JMD Technologies Inc. in Jaipur seeks Customer Support Executives to handle voice and chat-based customer queries, ensuring timely and accurate information while maintaining a positive service experience. The role welcomes both freshers and experienced candidates and offers virtual interviews.
Candidates should be prepared to follow defined processes and quality standards to deliver high-quality support in a BPO environment.
Qualifications
- Fresher and experienced candidates can apply.
Responsibilities
- Handle customer queries through voice/Chat support
- Resolve customer concerns efficiently
- Provide accurate information and maintain a positive customer experience
- Follow process guidelines and quality standards
Skills
Voice/Chat Support
Job description
Customer Support Executives for a leading BPO sector
Location: Jaipur
- Process: Voice/Chat Customer Support
- Experience: Fresher and Experienced candidates can apply
- Interview: Virtual
Key Responsibilities:
- Handle customer queries through voice/Chat support
- Resolve customer concerns efficiently
- Provide accurate information and maintain a positive customer experience
- Follow process guidelines and quality standards
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