Customer Support

Thepridecircle; Delhi; On-site; INR 200,000 - 320,000; Full time

Job summary

Thepridecircle in Delhi is seeking a proactive Telecaller/Customer Support Executive to support outbound calls and assist with Demat and trading account openings.

You will onboard customers, ensure compliance, coordinate with internal teams, and maintain CRM updates. Graduate candidates with 0–4 years of experience are welcome.

Qualifications

• Minimum of 2 years experience required.
• Inbound & outbound calling, customer support and query handling skills are essential.
• Proficient with Microsoft Office and reporting.

Responsibilities

• Handle 100 outbound calls per day to NRI Non-PIS leads
• Assist clients with Demat & Trading account opening
• Guide customers through onboarding, documentation & compliance
• Coordinate with internal teams for smooth account activation
• Maintain CRM updates and ensure process compliance

Skills

Inbound & outbound calling

Customer support

Customer query handling

Microsoft Office

Reporting

Education

Graduate

Job description

Monthly Salary: As per the company norms

Current jobs openings : 5

Job Description

Key Responsibilities:

Handle 100 outbound calls per day to NRI Non-PIS leads

Assist clients with Demat & Trading account opening

Guide customers through onboarding, documentation & compliance

Coordinate with internal teams for smooth account activation

Maintain CRM updates and ensure process compliance

Graduate (Mandatory)

0–4 years of experience in Telecalling / Customer Support / Financial Services

Basic understanding of Demat Accounts & NRI processes

Good CIBIL Score

Qualification

Minimum of 2 years experience. Qualified candidates for this role will possess the following skills:

• inbound & outbound calling, Customer support, Customer Query Handling, Microsoft Office, Reporting