Customer Success Manager

JITO; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

JITO is seeking an AI Product Specialist in Mumbai to support the development of AI-driven solutions.

The ideal candidate will work with cross-functional teams on AI product implementation and enhancements, requiring strong communication, technical skills in tools like MS Office and MySQL, and a problem-solving mindset. This full-time, onsite position is suitable for entry-level applicants.

Qualifications

• Strong communication skills and experience in client handling.
• Ability to work with product, engineering, and business teams.
• Understanding of AI trends and tools.

Responsibilities

• Support AI product development and feature implementation.
• Coordinate with Product, Engineering, and QA teams.
• Understand customer/business requirements and translate them into product improvements.
• Test AI-powered features and ensure smooth functionality.
• Conduct research on AI trends, tools, and technologies.
• Assist in product documentation, analysis, and reporting.
• Help improve product usability and customer experience.

Skills

MS Office (Word, Excel, PowerPoint)

MySQL

Tally

Access (Basic)

Power BI

Report Writing

Communication

Client Handling

Presentation Skills

Problem-Solving

Revenue Analysis

Cross-functional Coordination

Adaptability

Job description

Lockated.com • Mumbai • Posted about 24 hours ago • Updated about 24 hours ago

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: EntryLevel

Skills:

• Technical Skills: MS Office (Word, Excel, PowerPoint), MySQL, Tally, Access (Basic), Power BI, Report Writing
• Soft Skills: Communication, Client Handling, Presentation Skills, Problem-Solving, Revenue Analysis, Cross-functional Coordination, Adaptability

As an AI Product Specialist, you will work closely with product, engineering, and business teams to support the development, implementation, and enhancement of AI-based solutions. The role involves understanding business requirements, coordinating with technical teams, testing AI features, and helping improve user experience and product performance.

Responsibilities

• Support AI product development and feature implementation.
• Coordinate with Product, Engineering, and QA teams.
• Understand customer/business requirements and translate them into product improvements.
• Test AI-powered features and ensure smooth functionality.
• Conduct research on AI trends, tools, and technologies.
• Assist in product documentation, analysis, and reporting.
• Help improve product usability and customer experience.