Customer Success Manager

Archance HR; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Archance HR in Bengaluru seeks a Manager-Customer Success – Business Assurance to lead strategic relationships with top accounts. You will be the primary contact for key clients, ensuring smooth delivery, renewals, and value realization.

The role requires guiding cross-functional teams, understanding client needs, aligning services, and proactively addressing issues to maximize satisfaction and long-term partnerships.

Qualifications

• Min 8 years of experience in Field Service operations and services to large corporates.
• Self-motivated, goal-oriented professional.

Responsibilities

• Serve as the primary point of contact for key accounts.
• Build and nurture strong, long-lasting relationships with clients.
• Understand client needs and align

Skills

Relationship management

Key account management

Client needs analysis

Job description

Manager-Customer Success – Business Assurance

Location :Bangalore (WFO- 6 Days)Mon to Sat

Serve as the primary point of contact for key accounts.

• Build and nurture strong, long-lasting relationships with clients.
• Understand client needs and align

Required Candidate profile

Min 8 years of experience. The candidate should be self-motivated, goal-orientated professional with a proven trackrecord into Field Service operations and services to the big corporates and service