Customer Service/Customer Support - Internship

OneBanc Technologies Private Limited; Gurugram District; On-site; INR 167,000 - 223,000; Full time

Benefits offered by this job

Certificate

Informal dress code

Free snacks & beverages

Job offer

Job summary

OneBanc Technologies Private Limited in Gurugram is offering an in-office internship to support customer experiences. You will respond to inquiries via chat, email, or phone, and provide an honest and personalized service to each customer.

The role is suitable for freshers with 0–2 years in customer experience, featuring an emphasis on clear communication, problem solving, and ownership of deliverables. The program includes a stipend and potential job offer.

Qualifications

• MS-Office and MS-Excel proficiency.
• Strong spoken English and written communication skills.
• 0 to 2 years of experience in customer experience.

Responsibilities

• Respond to customer enquiries via chat, email, or phone.
• Provide an honest and personalized experience to customers.

Skills

MS-Office

MS-Excel

English Proficiency (Spoken)

English Proficiency (Written)

Job description

About the internship:

Selected intern's day-to-day responsibilities include:

• Respond to customer enquiries via chat, email, or phone.
• Provide an honest and personalized experience to customers.

Who can apply:

• are available for full time (in-office) internship
• can start the internship between 30th Oct'26 and 4th Dec'26
• are available for duration of 6 months
• are from Gurgaon only
• have relevant skills and interests

Freshers looking for jobs may also apply

Stipend:

INR₹ 15,000 - 20,000 /month

Deadline:

2026-12-02 23:59:59

Other perks:

• Certificate
• Informal dress code
• Free snacks & beverages
• Job offer

Skills required:

• MS-Office
• MS-Excel
• English Proficiency (Spoken)
• English Proficiency (Written)

Other Requirements:

• 1. Excellent communication skills.
• 2. 0 to 2 years of experience in customer experience.
• 3. Strong problem-solving skills and a collaborative approach.
• 4. Work with an ownership mindset towards deliverables.
• 5. Empathy to understand customers' concerns and ensure they get timely resolution.

About Company:

OneBanc, a neo-bank start-up, is an artificial intelligence-enabled harmonizer that personalizes employee banking, benefits, and expenses. The idea of OneBanc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggy bank never grew. Adopting this as the philosophy of #DemandMore, OneBanc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders.

Additional information:

• Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 400000 to 500000/year