Customer Success Associate

Transcom India

Pune City

On-site

INR 279,000 - 390,600

Full time

14 days+

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Job summary

Transcom India is hiring Customer Success Associates to provide expert insurance guidance to clients, particularly in the Life & Health sectors. Candidates must have strong communication skills in English and local languages, along with a desire to exceed sales targets. This full-time role based in Pune offers an attractive salary package and opportunities for career growth in a thriving industry.

Qualifications

Graduation is mandatory.
Fluency in English, Hindi, and Marathi is essential.
Previous experience in Life or Health Insurance sales is a plus.

Responsibilities

Guide customers through expert insurance advice.
Help customers choose policies for Motor, Life, and Health coverage.
Exceed sales targets and deliver top-notch service.

Skills

Fluency in English

Fluency in Hindi

Fluency in Marathi

Self-motivated

Education

Graduation

Job description

Exciting Career Opportunity at Transcom! Join Our Life & Health Insurance Voice Process Team!

We're hiring Customer Success Associates to join our team!

"Responsible for guiding customers through expert insurance advice and helping them choose the best policies for Motor, Life, and Health coverage."

Location: Pune, Maharashtra

Employment Type: Full-Time (Work from Office)

Shift Timings : Male 9 am to 9 pm any 9 hours of shift

Female: 9 am to 8 pm any 9 hours of shift

6 days working 1 rotational week off

Why Transcom?

Are you passionate about helping customers and making a difference? Do you want to build a rewarding career in the booming Life & Health Insurance sector? If yes, this is your chance to be part of an exciting team! At Transcom, were looking for driven Advisors to join our Voice Process team and take customer service and sales to new heights.

What We're Looking For:

* Graduation is mandatory.

* Fluency in English, Hindi, Marathi is essential.

* Proficiency in Tamil, Telugu, Malayalam, or Kannada (reading, writing, and speaking) is an added advantage.

* Previous experience in Life Insurance or Health Insurance sales is a plus, freshers with a passion for customer service and sales are welcome!

* Ready to work in rotational shifts. (Female candidates will have a last logout time of 8 PM.)

* Self-motivated with a drive to exceed sales targets and deliver top-notch service.

* Ability to work from our office in Pune.

Attractive Salary Package:

Fresher: Up to 25,000 CTC

Experienced: Up to 35,000 CTC

How to Apply:

Interested? Take the next step in your career today!

Send your resume via WhatsApp to:

HR Meghna 7249830118

Location:

Office No. 1501, 1508, Nyati Enthral,

Sr. No. 12/1A, Mundhwa-Kharadi Bypass,

Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014.

**Please do carry hard copy of your cv**