Customer Service Senior Analyst

8105 ASOL-Chennai STPI Company; Chennai District; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Accenture is seeking a Customer Service Senior Analyst with 5-8 years of experience and a graduation background. The role requires fluent French and English and involves analysis and translation of French documents, interacting with peers and clients, and working with Accenture management.

You will receive guidance on daily tasks, contribute as an individual contributor or leading a small team, and may work in rotational shifts.

Qualifications

• Any graduation required.
• 5–8 years of experience.
• French language ability at expert level.

Responsibilities

• In this role you are required to do analysis and translation of French documents
• Your day to day interactions are with peers within Accenture
• You are likely to have interaction with clients and/or Accenture management
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and/or oversee a small work effort and/or team
• Please note that this role may require you to work in rotational shifts

Skills

Language Translation

Education

Any Graduation

Job description

Skill required: Language Translation - Customer Service Designation: Customer Service Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years Language - Ability:French - Expert

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

We help client address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their real estate operations into an agile, resilient operating model.

Com.Bkg- Commercial Real Estate

Com.Bkg- Commercial Real Estate refers to the sector of real estate that deals with properties used for business purposes. This includes office buildings, retail spaces, warehouses, and industrial properties. The focus is on buying, selling, leasing and managing these properties to generate income. It involves various stakeholders such as investors, developers, and property managers. The goal is to maximize the value and return on investment of commercial properties.

NA Customer service

NA Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

What are we looking for?

We are looking for candidate with ability to write, read and speak French and English. Candidate should be from accounting / commerce background

Roles and Responsibilities

• In this role you are required to do analysis and translation of French documents
• Your day to day interactions are with peers within Accenture
• You are likely to have interaction with clients and/or Accenture management
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and/or oversee a small work effort and/or team
• Please note that this role may require you to work in rotational shifts

Any Graduation About Accenture

Any Graduation About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture