Customer Service Sales Representative

Indieworks Technologies; Coimbatore District; On-site; INR 279,000 - 335,000; Full time

Job summary

Indieworks Technologies is seeking a proactive Customer Sales & Support Representative in Coimbatore, Tamil Nadu, to handle outbound calls, customer support, and coordination tasks. The role focuses on engaging with users, resolving basic issues, and following up on availability and participation.

Key responsibilities include making outbound calls, logging interactions, and coordinating with users, with an emphasis on strong English and Tamil communication and solid follow-up skills.

Qualifications

• Proficiency in English and Tamil for customer interactions.
• Ability to handle outbound calls and support queries.
• Basic technical understanding of mobile or web platforms.
• Strong follow-up and organizational skills.

Responsibilities

• Make outbound calls and follow up with leads and existing users.
• Handle basic customer support and resolve common issues.
• Coordinate with users on availability and confirmations.
• Maintain call logs, follow-ups, and system updates.

Skills

English

Tamil

Follow-up

Technical understanding

Job description

Salary₹25,000 – ₹30,000 per monthOptional IncentivesPerformance-based incentives may be offered based on conversions and follow-ups.

LocationCoimbatore, Tamil Nadu, India

Role Overview

We are looking for a proactive Customer Sales & Support Representative to handle outbound calls, customer support, and coordination activities. This role involves engaging with users, resolving basic issues, and following up on availability and participation.

Key Responsibilities

• Make outbound calls and follow up with leads and existing users
• Handle basic customer support and resolve common issues
• Coordinate with users on availability and confirmations
• Maintain call logs, follow-ups, and system updates

Requirements

• Strong communication skills (English and Tamil required)
• Comfortable handling calls and support queries
• Basic technical understanding of mobile or web platforms
• Good follow-up and organizational skills