Customer Service Representative (Chat)

TP; Mumbai; On-site; INR 288,000 - 480,000; Full time

Job summary

Teleperformance in Mumbai, India is hiring for a Chat Process (Non-Voice) role. The position is on-site with immediate joining. Candidates should have graduation, at least 6 months of chat process experience, and a CIBIL score above 680.

CTC is up to 4.8 LPA. Document requirements include offer letter, relieving/experience letter, bank statements, and payslips. Strong written communication and customer service skills are essential.

Qualifications

• Graduation is mandatory.
• Minimum 6 months of experience in Chat Process (Mandatory).
• CIBIL score must be more than 680.

Responsibilities

• Handle chat (non-voice) customer inquiries.
• Demonstrate excellent written communication with customers.
• Provide reliable customer service through chat while meeting process requirements.

Skills

Chat Support

Written Communication

Customer Service

Non-Voice Process

Education

Graduation

Job description

Teleperformance is Urgently Hiring | Immediate Joiners

Process: Chat Process (Non-Voice)

Shift: Rotational

Job Description:

We are looking for enthusiastic and experienced candidates for our Chat (Non-Voice) process. If you have excellent written communication skills and relevant chat support experience,

Eligibility Criteria:

Qualification: Graduation is Mandatory

Experience: Minimum 6 Months of experience in Chat Process (Mandatory)

CTC: Up to 4.8 LPA

CIBIL Score: Must be more than 680

Work Mode: On-site

Joining: Immediate Joiners Preferred

Should have excellent written and communication skills

Required Documents:

Candidate must have all relevant documents: Offer Letter, Relieving Letter / Experience Letter, Bank Statements, and Payslips.

Skills Required: Chat Support, Written Communication, Customer Service, Non-Voice Process

Interested candidates