Customer Service Representative

Sir Marketer LLC; Jaipur; On-site; INR 201,000 - 312,000; Full time

Benefits offered by this job

Training

Mentorship

US client exposure

Growth opportunities

Job summary

Sir Marketer LLC in Jaipur, Rajasthan, invites applications for a Customer Service Representative. The role is a night-shift, work-from-office position with 5 openings. Freshers are welcome; no prior experience is required as comprehensive training and mentorship are provided.

You will engage with US-based clients, manage inquiries, and build client relationships while learning sales strategies and professional communication practices in a fast-paced environment.

Qualifications

• Freshers welcome; no prior experience required.
• Must be Jaipur-based.
• Night shift availability for work-from-office role in Jaipur.

Responsibilities

• Communicate with US-based clients via calls, emails, and other channels.
• Handle customer interactions, leads, follow-ups, and relationship-building activities.
• Learn and apply sales strategies and client relationship management practices.
• Understand customer requirements and support client satisfaction.
• Develop negotiation, communication, and problem-solving skills.
• Learn international business communication standards and professional client handling practices.
• Work closely with experienced professionals and receive practical training.

Skills

English communication

Client relations interest

Fast-paced environment

Night shift readiness

Job description

Customer Service Representative (CSR)

Sir Marketer LLC - Jaipur, Rajasthan - Work From Office - Night Shift (8:00 PM - 5:00 AM) - Full-Time - 5 Openings.

Sir Marketer is a full-service digital marketing agency helping brands grow through SEO, paid advertising, branding, social media, web design, and e-commerce solutions. We combine data-driven strategy with creative execution to turn clicks into customers.

We are looking for a motivated and communication-focused Customer Service Representative to join our growing team in Jaipur.

Role & Responsibilities:

• Communicate with US-based clients through calls, emails, and other business communication channels.
• Handle customer interactions, leads, follow-ups, and relationship-building activities.
• Learn and apply sales strategies and client relationship management practices.
• Understand customer requirements and support client satisfaction.
• Develop negotiation, communication, and problem-solving skills.
• Learn international business communication standards and professional client handling practices.
• Work closely with experienced professionals and receive practical training.

What We’re Looking For:

• Strong verbal and written English communication skills.
• Comfortable communicating with US-based clients.
• Positive attitude with a willingness to learn and grow.
• Interest in customer relations, sales, and business communication.
• Ability to work in a fast-paced, client-focused environment.
• Jaipur-based candidates only.
• Comfortable working from office during night shift hours.

Freshers are welcome to apply. Prior experience is not required.

What We Offer:

• Complete training and mentorship.
• Exposure to US clients and international business communication.
• Professional growth opportunities.
• Friendly and growth-oriented work environment.
• Performance-based career advancement opportunities.
• Competitive salary with performance incentives.

Job Details:

• Position: Customer Service Representative (CSR)
• Location: Jaipur, Rajasthan
• Work Mode: Work From Office
• Shift: Night Shift (8:00 PM - 5:00 AM)
• Open Positions: 5
• Experience: 0-2 Years
• Interview Process: Face-to-face interview at office only
• Joining: Immediate joiners preferred