Customer Service New Associate

Accenture in India; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

Accenture in India is hiring for a Customer Service New Associate to support Retirement Planning Services. The role focuses on handling daily administrative tasks and client interactions under supervision.

The ideal candidate has 0–1 year of experience and is a graduate. You will engage with team members, follow detailed instructions, and may work in rotational shifts.

Qualifications

• 0–1 year of experience preferred.
• Role involves solving routine problems under guidance.
• Interaction primarily with the team and direct supervisor.
• Role may require rotational shifts.

Responsibilities

• Ensure client satisfaction by handling daily administrative and operational tasks.
• Support retirement planning services across plan life cycle, onboarding, enrollment, and servicing.
• Collaborate with the team to execute client service and business development activities.
• Be prepared for rotational shifts if required.

Skills

Retirement Planning Services

Education

Any Graduation

Job description

Skill required: Retirement Solutions - Retirement Planning Services
Designation: Customer Service New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development.
• Retirement solution is a comprehensive process to understand how much money you will need when you retire Retirement solution also helps you identify the best
• Covers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor institutional client onboarding management, participant enrollment management, sponsor and member servicing & reporting.
• Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for?
• Primary skill - Retirement Planning Services - P3 Roles and Responsibilities:
• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your primary interaction is within your own team and your direct supervisor.
• In this role you will be given detailed instructions on all tasks.
• The decisions that you make impact your own work and are closely supervised.
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
• Please note that this role may require you to work in rotational shifts