Customer Service Executive - Used Car Loans - Barmer - Dev Tower - CSE

Tata Capital; Barmer; In loco; INR 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

Tata Capital in Barmer, Rajasthan, seeks an entry-level professional to help achieve disbursement targets for retail loans while maintaining low delinquency. The role involves identifying target areas, screening segments, and promoting cross-sell of products.

You will build relationships with clients and vendors, support distribution channels, and ensure adherence to RBI regulations. Fresh graduates with 0-3 years’ experience are welcome to apply.

Competenze

• Graduate in any discipline
• 0-3 years experience

Mansioni

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Sanction ratio target achievement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers
• Ensure vendor empanelment and develop relationships with new vendors
• Develop strong distribution channels
• Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market
• Ensure compliance to all Audit / RBI regulations.

Formazione

Graduate in any discipline

Descrizione del lavoro

Job Description:

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency.

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Sanction ratio target achievement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / RBI regulations.

Exp (in yrs) :- 0-3 yrs

Qualification :- Graduate in any discipline

Qualifications

Qualification :- Graduate in any discipline