Customer Service Executive - Two Wheeler Loans - Vriddhi - Chhatarpur - Potdar Bhavan - CSE

Tata Capital; Chhatarpur; On-site; INR 300,000 - 420,000; Full time

Job summary

Tata Capital is hiring for a role based in Madhya Pradesh to achieve disbursement targets for retail loan products with a focus on minimizing delinquency. You will identify target areas, pre-screen segments, and drive disbursement while maintaining customer satisfaction and cross-selling related products.

Fresh graduates with up to 3 years of experience are encouraged to apply. Training will be provided to staff and vendors to stay ahead in the market and ensure RBI/audit compliance.

Qualifications

• Candidate must have a graduate degree in any discipline.

Responsibilities

• Identify target areas for prospective retail loan business.
• Pre-screen customer segments as per organization norms.
• Ensure login and disbursement activity targets are met.
• Achieve sanction ratio targets.

Education

Graduate in any discipline

Job description

Job Description:

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency.

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Sanction ratio target achievement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / RBI regulations.

Exp (in yrs) :- 0-3 yrs

Qualification :- Graduate in any discipline

Qualifications

Qualification :- Graduate in any discipline

Requirements: