Customer Service Executive - Two Wheeler Loans

Tata Capital; Mahesana; On-site; INR 250,000 - 350,000; Full time

Job summary

Tata Capital in Gujarat invites applications for a role assisting loan disbursement and ensuring low delinquency. You will work under the supervision of the Manager to collect documents, validate them and log cases per SOP, supporting smooth disbursement processes.

Responsibilities include identifying potential customers, fulfilling sanction ratios, cross-selling multiple products, onboarding new vendors, and aiding compliance with Audit and RBI regulations under guidance.

Qualifications

• Under Graduate/ Graduate in any discipline.

Responsibilities

• To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.
• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Education

Under Graduate/ Graduate in any discipline

Job description

Description.

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Qualification.

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Under Graduate/ Graduate in any discipline

Responsibilities.

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To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.