Customer Service Executive - Two Wheeler Loans

Tata Capital; Banswara; On-site; INR 200,000 - 320,000; Full time

Job summary

Tata Capital in India is seeking professionals to support customer onboarding and loan processes under supervision. The role involves collecting documents, validating them as per norms, and logging cases in the system for disbursement.

You will work with supervision to meet customer requirements, cross-sell products, and assist in vendor empanelment while ensuring compliance with audit and RBI regulations.

Responsibilities

• Identify customers for potential business with supervisor/manager guidance
• Collect documents from customers and validate as per organisation norms
• Log cases in the system as per SOP and follow the disbursement process
• Fulfils sanction ratio as per organisation requirement
• Meet customer requirements and cross-sell multiple products under supervision
• Empanel new vendors and develop relationships with them under supervision
• Ensure compliance to all Audit / RBI regulations with manager/supervisor guidance

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.