Customer Service Executive - Two Wheeler Loans

Tata Capital; Dungarpur; On-site; INR 350,000 - 550,000; Full time

Job summary

Tata Capital in India is seeking a candidate to work under the guidance of the Supervisor/Manager to identify potential customers, collect documents, and validate them as per the organization's norms, logging cases in the system as per SOP and following the process for disbursement.

The role also involves achieving sanction ratios as required, meeting customer requirements, cross-selling multiple products under supervision, and assisting with vendor empanelment, while ensuring compliance to

Qualifications

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Responsibilities

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business


• Collect the documents from Customers and validate as per the organization norms


• Logging the case in the system as per SOP and follow the process for disbursement.


• Fulfil - the Sanction ratio as per organisation requirement


• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.


• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them


• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.