Customer Service Executive - Two Wheeler Loans

Tata Capital; Kalaburagi; On-site; INR 300,000 - 420,000; Full time

Job summary

Tata Capital in Kalaburagi invites applications for an entry to mid-level role under guidance of a Supervisor/Manager. You will work with customers to identify opportunities, collect and validate documents, and log cases in the system following SOPs.

You will also support sanction calculations, fulfill customer requirements, and cross-sell multiple products under supervision while engaging with vendors and ensuring RBI/audit compliance. This position is on-site in Karnataka, India.

Responsibilities

• Identify customers for business with guidance from supervisor/manager.
• Collect documents from customers and validate per organization norms.
• Log the case in the system as per SOP and follow the disbursement process.
• Fulfil the sanction ratio as per organization requirement and meet customer requirements.
• Empanel new vendors and develop relationships with them under supervision.
• Ensure compliance with all Audit and RBI regulations with supervisor/manager.

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
  
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.
  

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.