Customer Service Executive - Two Wheeler Loans - Alwar - Data Arcade - CSE*

Tata Capital; Faridabad District; Hybrid; INR 350,000 - 600,000; Full time

Job summary

Tata Capital in Haryana invites applications for a role that supports customers in identifying business opportunities, collecting documents, and logging cases in the system to enable disbursement.

Under supervisor guidance, you will meet customer needs, cross-sell products, empanel new vendors, and ensure compliance with audit and RBI regulations, contributing to smooth operations and risk controls.

Responsibilities

• Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Job description

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.