Customer Service Executive Teleperformance Work from Home

Indian Occupation; India; Remote; INR 180,000 - 320,000; Full time

Benefits offered by this job

Work from home

Global team

Competitive compensation and growth

Job summary

Teleperformance is hiring a Customer Service Executive to support Blinkit customers from a remote work-from-home setup. The role involves handling calls and chats with a focus on clear communication and customer satisfaction.

This is a full-time position with rotational shifts (24/7) across a global team. The ideal candidate will have a graduation or undergraduate background, fluent English, and a positive, customer-focused attitude.

Qualifications

• Graduation required (any stream).
• Fluent English communication is essential.
• Prior customer service experience is preferred but not mandatory.

Responsibilities

• Respond to inbound customer calls and chats effectively and professionally.
• Assist customers with Blinkit services, order status updates, and delivery timelines.
• Resolve queries in a timely and empathetic manner.
• Work in a rotational shift environment (24/7) with flexibility.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

English fluency

Empathy

Teamwork

Education

Graduate

Undergraduate

Job description

Customer Service Executive Teleperformance Work from Home: Teleperformance, a global leader in customer experience management. We are hiring motivated and enthusiastic individual for the position of Customer Service Executive to support Blinkit customers via calls and chat. If you're passionate about helping people and possess excellent communication skills, we want to hear from you.

Job Summary

Company: Teleperformance
Location: Remote (Work from Home)
Job Type: Full-Time
Industry: BPO / Customer Support
Experience Level: Entry Level / Experienced
Shift: Rotational Shifts (24/7 Support)

Roles & Responsibilities

Respond to inbound customer call and chats effectively and professionally.
Assist customers with Blinkit services, order status update, and delivery timeline.
Resolve queries in a timely and empathetic manner.
Work in a rotational shift environment (24/7) with flexibility.
Maintain accurate record of customer interaction.

Candidate Requirement

Education: Graduate or Undergraduate (both can apply)
Communication: Must have fluent English communication skills
Experience: Prior customer service experience is preferred but not mandatory
Attitude: Positive, team oriented, and customer focused mindset
System Requirements (Mandatory for Work from Home)
Minimum 8 GB RAM
Intel i5 Processor or higher
Windows 10 OS
Stable Wi-Fi internet connection

Why Join Teleperformance.

Work from the comfort of your home
Be part of a dynamic and global team
Attractive compnsation and growth opportunities
Training and development support