Customer Service Executive - Business Loans - Direct - Bareilly - Civil Lines - CSE

Tata Capital; Bareilly; Sur place; INR 240 000 - 360 000; Plein temps

Résumé du poste

Tata Capital is hiring for a junior role focused on customer acquisition and lifecycle support. You will identify potential customers, collect and validate documents, and log cases for disbursement under supervisor guidance.

You will also meet customer needs by cross-selling multiple products, assist in empanelment of new vendors, and ensure compliance with audit and RBI regulations as part of daily duties.

Qualifications

• Under Graduate/ Graduate in any discipline.
• Experience in customer interactions and sales is a plus.

Responsabilités

• Identify customers for potential business with guidance
• Collect documents from customers and validate as per norms
• Log cases in the system and follow process for disbursement
• Meet customer requirements and cross-sell multiple products under supervision
• Empanel new vendors and develop relationships under guidance
• Ensure compliance to audit and RBI regulations.

Formation

Under Graduate/ Graduate in any discipline

Description du poste

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Requirements: