Customer Service Executive - Personal Loans - Mix - Bharuch - Golden Square - CSE

Tata Capital; Bharuch District; Sur place; INR 300 000 - 540 000; Plein temps

Résumé du poste

Tata Capital in Gujarat seeks a field-based officer to assist in identifying customers for potential business and collecting documentation while adhering to norms. You will log cases and support disbursement processes under supervision.

You will meet customer needs, cross-sell multiple products, assist in empanelment of new vendors, and ensure RBI/audit compliance with guidance from your supervisor.

Qualifications

• Under graduate/Graduate in any discipline.

Responsabilités

• Identify the customers for potential Business.
• Collect the documents from Customers and validate as per organization norms.
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement.
• Meeting the Customer requirements & cross-sell multiple products, under the guidance of Supervisor/ Manager.
• Empanelment of new vendor and develop relationships with them.
• Ensure compliance to all Audit / RBI regulations.

Formation

Undergraduate/Graduate in any discipline

Description du poste

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Requirements: