Customer Service Executive - Personal Loans - Direct - Delhi - Rajendra Place - Cse

Tata Capital Ltd; Delhi; Presencial; INR 240 000 - 360 000; Tempo integral

Resumo da oferta

Tata Capital Ltd in Delhi is hiring for an entry-level role focused on customer onboarding, documentation, and cross-selling. You will identify customers for potential business and collect required documents, logging cases in the system to support disbursement under supervision.

You will also help meet sanction ratios, answer customer needs, and cross-sell multiple products. The role includes vendor empanelment and ensuring RBI/compliance standards under guidance.

Qualificações

• Graduation in any discipline is required.
• Familiarity with banking processes is a plus.
• Ability to meet documentation and process standards.

Responsabilidades

• Identify customers for potential business.
• Collect documents from customers and validate as per norms.
• Log cases in the system as per SOP and support disbursement processes.
• Fulfil sanction ratio as per organisation requirements.
• Meet customer requirements and cross-sell multiple products under supervision.
• Assist in empanelment of new vendors and develop relationships.
• Ensure compliance to Audit and RBI regulations under guidance.

Conhecimentos

Customer onboarding

Documentation management

Sales support

Regulatory compliance

Vendor empanelment

Formação académica

Under Graduate/ Graduate in any discipline

Descrição da oferta de emprego

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications: Under Graduate/ Graduate in any discipline