Customer Service Executive - Car Finance

Tata Capital Finance Ltd; Ernakulam; Vor Ort; INR 250.000 - 350.000; Vollzeit

Zusammenfassung

Tata Capital Finance Ltd, Cochin, is seeking a Customer Service Executive for Car Finance. The role focuses on identifying prospective business, evaluating customer segments, and ensuring disbursement aligned with RBI norms.

The candidate should be a graduate in any discipline and prepared to build strong relationships and drive cross-selling across products. The position emphasizes meeting business targets, improving customer satisfaction, promoting the TCFSL brand, and developing distribution

Qualifikationen

• Graduate in any discipline.

Aufgaben

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.

Ausbildung

Graduate in any discipline

Jobbeschreibung

Customer Service Executive - Car Finance - Wheels - Cochin - Jain Tower II - CSE Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline

• Identify target areas for prospective business


• Pre-screen customer segments as per the organization norms


• Ensure the number of log in along with disbursement


• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements


• Execute sales promotion activities to build customer interest in the TCFSL brand


• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.


• Ensure vendor empanelment and develop relationships with new vendors.


• Develop strong distribution channels


• Ensure compliance to all Audit / RBI regulations.