Customer Service Executive - Capacity Planning & Management

Tata Communications; Maharashtra; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Communications in India is seeking an Engineer/Sr. Engineer HFC Network Design with hands-on experience in HFC RF design, CAD drafting, OSP design and construction drawings. You will deliver accurate, constructible designs while ensuring compliance with Australian regulations and standards.

The role focuses on end-to-end fibre network solutions (FTTX), BOMs, and design notes, with collaboration across project teams to support design submissions and field coordination.

Qualifications

• Bachelor's degree in Computer Science, Telecommunications or related field.
• 2-4 years CAD drafting, OSP design or telecom engineering experience.
• Experience with Australian telecom projects is preferred.
• Strong knowledge of HFC, FTTX, CMTS, DOCSIS, RF distribution.

Responsibilities

• OSP, Core & Aggregation Network Design.
• Prepare construction-ready drawings and HFC OSP design packages.
• Develop underground/underground and aerial OSP layouts.
• Produce BOMs, diagrams, and as-built documentation.
• Design end-to-end fibre network solutions (FTTX, CMTS, carriers).
• Create Network Design Documents with complete deliverables.
• Support QA, field queries, and design revisions.
• Coordinate with Project Coordinators and Field teams for implementation.
• Ensure compliance with customer drafting standards and SiD principles.

Skills

AutoCAD

SpatialNet

GIS

HFC design

FTTX

CMTS

DOCSIS

RF design

Cable routing

Education

Bachelor's degree in Computer Science or Telecommunications

Tools

AutoCAD

SpatialNet

GIS

MS Office

Job description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Title

HFC - Designer

Location

Pune/Chennai, India

Work Hours & Onboarding Pre-Req

• Work from office
• Public and festive holidays will follow Australian calendar.
• Preferred to have Mobile Phone with OS Version with IOS 26 /Andriod 16 or above as mandatory requirement under the recent Infosec guidelines from Client

Job Summary

We are looking for Engineer / Sr. Engineer HFC Network Design with experience in HFC - RF and AC design, CAD drafting, OSP network design, preparation of construction drawings, and engineering documentation. The successful candidate will contribute to the delivery of accurate, high-quality (100%), and constructible engineering designs while ensuring compliance Australian regulations and standards.

Roles & Responsibilities

• OSP, Core & Aggregation Network Design
• Prepare construction-ready engineering drawings and HFC OSP design packages including conduits, cable pathways, asset placement, and telecommunications infrastructure layouts.using AutoCAD.
• Develop underground pit & pipe, aerial, and mixed OSP network layouts based on customer standards and design guidelines.
• Produce engineering deliverables including construction drawings, cable routing plans, pit & pipe layouts, pole attachment drawings, BOMs, design notes, and as-built documentation.
• Design and deliver end-to-end fibre network solutions with the knowledge of FTTX, Carrier Ethernet, CMTS, agregation networks.
• Create Network Design Documents (NDD) with complete deliverables (BOM, configs, diagrams, fibre details, etc.).
• Incorporate engineering markups, redlines, and revisions into existing drawings. Engineering Support & Coordination
• Assist other designer in preparing HFC RF and AC design documentation.
• Support field queries, engineering change requests, and redline updates.
• Coordinate with Project Coordinators, Integration team and Field teams for ensuring configuration & implementation. Quality Control & Compliance
• Ensure 100% Quality for the designs delivered.
• Perform self-quality checks before design submission
• Ensure compliance with customer drafting standards, nbn engineering guidelines, and internal quality requirements.
• Participate in quality audits and implement corrective actions arising from audit findings.
• Follow Safety in Design (SiD) principles and applicable Australian telecommunications standards.
• Document Management & Continuous Improvement
• Maintain design records, project files, revision histories, and engineering documentation.
• Support continuous improvement initiatives focused on quality enhancement, efficiency, and productivity improvements.

Mandatory Technical Skills

Strong experience in telecom/OSP Design tools as AutoCAD/SpatialNet/ GIS with multi-technology networks (HFC, FTTX, CMTS) Strong knowledge in DOCSIS, optical nodes, amplifiers, RF distribution networks, HFC power systems, and customer access networks. Working experience on Distribution Fibre Network (DFN) and Local Fibre Network (LFN) concepts will be an advantage. Good Knowledge of Distributed Access Architecture (DAA), Remote PHY Devices (RPD), and Remote MACPHY Devices Strong experience in HFC (Hybrid Fibre Coaxial) Network Design Outside Plant (OSP) Network Design Underground Pit & Pipe Design and Aerial Network Design Cable Routing and Telecommunications Infrastructure Planning Construction Drawing & Engineering Documentation Microsoft Office Suite (Excel, Word, Outlook, Visio)

Tools Skills and Equipment

AutoCAD/SpatialNet/ GIS & Network Design Tools CMTS / CCAP / RPD / RMD /DCCM,UCCM,CCRC,CCAP,UCAM/UPIC,DCAM /DPIC Fibre/Copper Network Design/ FTTX Design OSP Network Design Microsoft Office Suite

Certifications

AutoCAD for Design and Drafting (Good to have)

Educational Qualification & Experience

• Bachelor’s degree in Computer Science, Telecommunications or a related discipline or equivalent experience.
• 2- 4 years of experience in CAD drafting, OSP design, telecommunications engineering, utility network design, or related industries.
• Experience with Australian telecommunications projects will be preferred.
• Exposure to HFC network design and telecommunications infrastructure projects is advantageous.