Customer Service Executive - Business Loans

Tata Capital; Ahmedabad District; On-site; INR 240,000 - 360,000; Full time

Job summary

Tata Capital invites applications for a role supporting loan disbursement activities in Ahmedabad. Under supervision, you will help identify potential customers, collect and validate documents, and log cases in the system per SOP.

With guidance from supervisors, you will help meet customer requirements, cross-sell products, and assist in empanelment of new vendors while ensuring RBI compliance and audit readiness.

Qualifications

• Under Graduate/ Graduate in any discipline.

Responsibilities

• Identify the customers for protentional Business under guidance of Supervisor/Manager.
• Collect the documents from Customers and validate as per organization norms.
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement.
• Meeting the Customer requirements & cross- sell multiple products under the guidance of Supervisor/Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Education

Under Graduate/ Graduate in any discipline

Job description

Description.
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Qualification.
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Responsibilities.
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To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.

Under Graduate/ Graduate in any discipline

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.