Customer Service Executive

Guideline Inc; Mumbai; On-site; INR 201,000 - 234,000; Full time

Job summary

Guideline Inc in Chandivli, Mumbai is hiring a Customer Service Executive for inbound and outbound processes. The role involves handling customer calls, assisting with queries related to mutual funds, and delivering accurate information to ensure satisfaction.

Fresh graduates are welcome; strong communication skills are essential. The position offers a daytime shift from 9:00 AM to 6:30 PM with a fixed Sunday off and a salary in the 18k–21k INR per month range, with allowances as applicable.

Qualifications

• Graduate fresher candidates welcome
• Must have good communication skills
• Basic knowledge of mutual funds preferred

Responsibilities

• Handle inbound and outbound customer calls
• Assist customers with queries related to mutual funds
• Provide accurate information and ensure customer satisfaction
• Maintain professionalism and follow company guidelines

Skills

Good communication skills

Education

Graduate

Job description

Opening with Banking Customer Service

Quality - Good C3

Location - Chandivli

We are currently hiring for the position of Customer Service Executive (Inbound & Outbound Process).

Eligibility Criteria:

• Graduate freshers are welcome to apply
• Candidates must have good communication skills
• Basic knowledge of mutual funds is preferred

Job Responsibilities:

• Handle inbound and outbound customer calls
• Assist customers with queries related to mutual funds
• Provide accurate information and ensure customer satisfaction
• Maintain professionalism and follow company guidelines

Shift Details:

• Working Hours: 9:00 AM to 6:30 PM
• Weekly Off: Fixed Sunday

Salary:

• * 18k to 21k in hand salary