Customer Service Executive -Voice & Email

Credicus Business Services Pvt Ltd; Thane, Navi Mumbai, Mumbai; On-site; INR 405,000 - 495,000; Full time

Job summary

Kotak Mahindra Bank is hiring Customer Service Executives for the banking process. The role involves handling inbound calls, emails, and chats, resolving customer queries, and providing support related to Mutual Fund products and services.

The candidate should be a graduate with excellent English communication and willing to work in a rotational day shift in India. This position targets candidates with strong communication skills and customer-centric approach.

Qualifications

• Graduate with excellent English communication.
• Experience preferred for the role.
• No education or employment gap above 6 months.

Responsibilities

• Handle inbound calls, emails and chats to assist customers.
• Resolve customer queries and provide clear, accurate information.
• Provide support related to Mutual Fund products and services.

Skills

Excellent English Communication

Education

Graduate

Job description

Profile: Customer Service - Kotak Mahindra Bank

Job Description

Kotak Mahindra Bank is hiring Customer Service Executives for the banking process. The role involves handling inbound calls, emails, and chats, resolving customer queries, and providing support related to Mutual Fund products and services.

Eligibility

• Graduate (Mandatory)
• Experienced Candidates Preferred
• Age: 20 -30 Years
• Excellent English Communication
• No Education/Employment Gap Above 6 Months

Salary

Up to 4.5 LPA CTC (Based on Interview Performance)

Shift

Rotational Day Shift (7:00 AM - 8:00 PM | 9-Hour Shift)

Week Off

8 Rotational Offs Per Month