Customer Service Executive

Growbiva International; Bengaluru; On-site; INR 257,000 - 279,000; Full time

Job summary

Growbiva International in Bengaluru (Shivaji Nagar) is hiring a Customer Service Executive to handle inbound voice, chat and email support for a domestic inbound process. The role is work from office with no sales responsibilities.

The ideal candidate is fluent in English and Hindi, capable of data entry and basic computer tasks, and has a graduate degree. Freshers and experienced candidates from BPO/Customer Support are encouraged to apply.

Qualifications

• Any Graduate (Mandatory).
• Freshers & Experienced (BPO / Customer Support) can apply.
• Candidates near Shivaji Nagar, MG Road, Frazer Town, Ulsoor preferred.

Responsibilities

• Handle Inbound Calls, Chat Support & Email Support.
• Provide Customer Support, Customer Handling & Query Resolution.
• Ensure high Customer Satisfaction & Issue Resolution.

Skills

Fluent English

Hindi communication

Communication skills

Data entry

Basic computer knowledge

Education

Any Graduate

Job description

Urgent Hiring | Customer Service Executive | Inbound Process | Bangalore

Location: Shivaji Nagar, Bangalore (Work from Office)

We are hiring Customer Service Executives / Customer Support / Call Center Executives for a Domestic BPO Inbound Voice + Chat + Email Support (No Sales).

Responsibilities

• Handle Inbound Calls, Chat Support & Email Support
• Provide Customer Support, Customer Handling & Query Resolution
• Ensure high Customer Satisfaction & Issue Resolution

Skills Required

• Fluent English & Hindi Communication (Mandatory)
• Strong Communication Skills & Customer Handling
• Basic Computer Knowledge / Data Entry / Email Handling

Eligibility

• Any Graduate (Mandatory)
• Freshers & Experienced (BPO / Customer Support) can apply
• Candidates near Shivaji Nagar, MG Road, Frazer Town, Ulsoor preferred

Salary

• 23,000 25,000 CTC + 4,000 Quarterly Incentives

Rotational Shift | Work from Office