Customer Service Coordinator II Leading Shipping Company

Bridging Talents; Mumbai; On-site; INR 450,000 - 650,000; Full time

Job summary

Bridging Talents in Mumbai is seeking a Customer Service Coordinator for a leading shipping client. You will handle customer calls and manage the end-to-end imports cycle, with a focus on GAM/NOK segments.

The role requires 4+ years in shipping and customer service, strong English communication, and proficient MS Office skills. You will collaborate with teams and follow guidelines to ensure smooth operations.

Qualifications

• 4+ years in shipping industry and customer service.
• Very good command of written and spoken English.
• Working knowledge of MS Office.

Responsibilities

• Handle Customer phone calls.
• End to end Imports cycle process.
• Exclusively support GAM / NOK segment.

Skills

Shipping experience

Customer service

English proficiency

Teamwork

Tools

MS Office

Job description

We are hiring for a Customer Service Coordinator with one of our Leading Shipping Industry Client. Person will be responsible for:

• Handle Customer phone calls
• End to end Imports cycle process
• Exclusively support GAM / NOK segment

Required Candidate profile

• 4+ Years in Shipping Industry and Customer Service.
• Very good command of written and spoken English
• Working knowledge of MS Office
• Able to work well with others and follow guidelines