Customer Service Collections

Agilent Technologies, Inc.; Gurugram District; On-site; INR 350,000 - 550,000; Full time

Job summary

Agilent Technologies, Inc. seeks a dedicated collections support professional in Gurugram, India, to handle administrative tasks in the collections process and to implement credit approval decisions on new accounts.

You will resolve past-due accounts, monitor control processes, compress cycles, and collaborate with sales support, customer service and accounts receivable to reconcile balances, input data in financial systems, generate reports, and respond to inquiries.

Qualifications

• May require some higher education or specialized training/certification, or equivalent combination of education and experience.
• Typically 1-3 years of relevant experience for entry to this level.

Responsibilities

• Provides administrative support in the collections process.
• Implements credit approval decisions on new accounts.
• Resolves, collects, and manages past due accounts and outstanding invoices.
• Monitors processes and the effectiveness of business controls and recommends improvements.
• Ensures proper control, recording and classification of transactions.
• Uses accounting and financial systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries.
• Interfaces with sales support, customer service and accounts receivable to reconcile accounts.

Skills

Attention to detail

Analytical skills

Interpersonal communication

Education

Higher education or specialized training/certification

Tools

Accounting software

Job description

Job Description

Provides administrative support in the collections process.

Implements credit approval decisions on new accounts.

Resolves, collects, and manages past due accounts and outstanding invoices.

Monitors processes and the effectiveness of business controls and recommends improvements.

Ensures proper control, recording and classification of transactions.

Uses accounting and financial systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries.

Interfaces with sales support, customer service and accounts receivable to reconcile accounts.

Qualifications

May require some higher education or specialized training/certification, or equivalent combination of education and experience.

Typically 1-3 years of relevant experience for entry to this level.

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required

No

Shift

Evening

Duration

No End Date

Job Function

Customer Service