Associate Vice President Global Credit & Collections

IN01 Agilent Technologies (International); Gurugram District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Agilent Technologies Inc. seeks an Associate Vice President, Global Credit & Collections to lead credit risk management, collections strategy, and AR optimization worldwide.

You will balance revenue growth with risk mitigation, partnering with Sales, Finance, Treasury, and other functions to set governance and controls for sustainable cash flow. You will drive standardization, process improvements, digital tools, and ERP initiatives across a complex multinational business, while developing

Qualifications

• Education: Bachelor's in Finance, Accounting, Business Administration, Economics or related field.
• MBA, CPA, CMA, CFA or equivalent preferred.

Responsibilities

• Develop and execute a global credit and collections strategy aligned with corporate financial objectives.
• Establish long-term roadmaps to improve cash flow, reduce credit risk, and optimize working capital.
• Lead a global organization across multiple regions, countries, and shared service centers.
• Drive organizational effectiveness, talent development, succession planning, and leadership capability building.
• Serve as executive sponsor for global transformation and automation initiatives impacting O2C.

Skills

Leadership

Strategic thinking

Executive presence

Talent development

Change leadership

Organizational effectiveness

Global credit risk management

Collections operations

Accounts receivable management

Working capital optimization

Financial analysis

Forecasting

Order-to-Cash

Stakeholder management

Negotiation skills

Cross-functional collaboration

Customer relationship management

Analytical skills

Financial statement analysis

Credit assessment

Data analytics

ERP knowledge

Process automation

Digital transformation

Education

Bachelor's degree in Finance/Accounting/Business/Economics

MBA/CPA/CMA/CFA preferred

Tools

SAP / Oracle / S/4HANA

Job description

Job Description The Associate Vice President, Global Credit & Collections is responsible for leading the company's global credit risk management, collections strategy, and accounts receivable optimization across all regions. This role develops and executes a world-class credit and collections organization that balances revenue growth, customer experience, risk mitigation, and cash flow objectives. The AVP partners closely with Sales, Finance, Treasury, Customer Service, Legal, Shared Services, and Regional Leadership teams to establish policies, governance, controls, and operational excellence frameworks that support sustainable growth while minimizing bad debt exposure and improving working capital performance. This executive leader drives global standardization, process transformation, digitalization, and continuous improvement initiatives across a complex international business environment.

Key Responsibilities

Strategic Leadership

• Develop and execute a global credit and collections strategy aligned with corporate financial objectives.
• Establish long-term roadmaps to improve cash flow, reduce credit risk, and optimize working capital performance.
• Lead a global organization across multiple regions, countries, and shared service centers.
• Drive organizational effectiveness, talent development, succession planning, and leadership capability building.
• Serve as the executive sponsor for global transformation and automation initiatives impacting the Order-to-Cash (O2C) process.

Credit Risk Management

• Develop and maintain global credit policies, standards, and governance frameworks.
• Oversee customer credit evaluations, credit limit management, and risk assessment methodologies.
• Monitor global credit exposure and proactively identify potential financial risks.
• Partner with Sales and Commercial teams to support business growth while maintaining an appropriate risk profile.
• Lead strategies for managing high-risk accounts, bankruptcies, restructuring situations, and major customer disputes.
• Ensure compliance with regulatory requirements, internal controls, and corporate risk management policies.

Collections and Accounts Receivable Management

• Establish global collection strategies, segmentation models, and escalation procedures.
• Drive improvements in accounts receivable performance and cash conversion.
• Monitor and improve key metrics, including: Days Sales Outstanding (DSO) Aging performance Collection effectiveness index (CEI) Past due balances Bad debt expense Write-off rates Cash collections targets.
• Oversee resolution of significant customer disputes impacting collections.
• Ensure consistent execution of collection activities across all regions.

Working Capital Optimization

• Partner with Treasury, FP&A, EFR and Business Finance leaders to maximize cash flow performance.
• Develop initiatives to improve cash conversion cycles and reduce working capital requirements.
• Provide executive-level reporting and insights on cash collection trends and risks.
• Support forecasting of collections and bad debt reserves.

Process Excellence and Digital Transformation

• Lead global standardization of credit and collection processes.
• Implement automation solutions, AI-enabled collection tools, workflow management systems, and analytics capabilities.
• Drive continuous improvement initiatives.
• Identify opportunities to improve efficiency, scalability, and customer experience.
• Sponsor ERP and finance transformation initiatives impacting Order-to-Cash operations.

Stakeholder Management

• Act as the primary executive contact for complex customer credit and collection matters.
• Collaborate with Sales, Commercial Operations, Customer Service, Treasury, Accounting, Legal, Internal Audit, and Compliance teams.
• Influence senior leadership on credit risk decisions and working capital strategies.
• Present business performance, risks, and recommendations to executive leadership and finance committees.

Governance, Compliance, and Controls

• Ensure compliance with global accounting policies, SOX requirements, and internal control standards.
• Maintain strong governance over credit approvals, collections activities, and bad debt provisioning.
• Coordinate with Internal Audit and external auditors regarding credit and collection controls.
• Manage compliance with local regulations and international business requirements.

Qualifications

• Education Bachelor's degree in Finance, Accounting, Business Administration, Economics, or related field.
• MBA, CPA, CMA, CFA, or equivalent professional qualification preferred.
• Experience 15+ years of progressive experience in Credit, Collections, Accounts Receivable, Treasury, Finance Operations, or Order-to-Cash functions.
• 7+ years of leadership experience managing global teams.
• Experience leading large, international credit and collections organizations.
• Demonstrated success in driving working capital improvements and reducing bad debt risk.
• Experience operating within multinational, matrixed organizations.
• Strong knowledge of ERP platforms such as SAP, Oracle, S/4HANA, or similar systems.

Critical Competencies

• Leadership
• Strategic thinking
• Executive presence
• Talent development
• Change leadership
• Organizational effectiveness
• Functional Expertise
• Global credit risk management
• Collections operations
• Accounts receivable management
• Working capital optimization
• Financial analysis and forecasting
• Order-to-Cash process management
• Business Partnership
• Stakeholder management
• Negotiation and influencing skills
• Cross-functional collaboration
• Customer relationship management
• Analytical and Technical Skills
• Financial statement analysis
• Credit assessment methodologies
• Data analytics and performance management
• ERP and finance systems expertise
• Process automation and digital transformation
• Growth mindset

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required: 10% of the Time Shift: Day Duration: No End Date Job Function: Finance Graduate and Student Career Site Visit our career site and learn more about Agilent Watch our video playlist to get a glimpse of life at Agilent! As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation. We can't wait for you to join us as we continue our mission to improve the world around us.