CUSTOMER SERVICE ASSOCIATE I

TE Connectivity Corporation; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Benefits offered by this job

Competitive Salary Package

Performance-Based Bonus Plans

Health and Wellness Incentives

Employee Stock Purchase Program

Community Outreach Programs / Charity

Employee Resource Group

Job summary

TE Connectivity Corporation is seeking a customer service professional to address customer issues and manage billing-related questions. The role involves collaborating with planning, pricing and operations to understand and meet customer needs, and ensuring service data is accurately entered into systems.

The ideal candidate has 1–2 years of related experience, with a high school diploma or equivalent. TE Connectivity offers a competitive salary package, bonus plans, and wellness programs across

Qualifications

• 1–2 years of related work experience preferred.
• Completion of high school, vocational training, or equivalent is preferred.

Responsibilities

• Resolving customer billing issues/residuals as needed.
• Identifying, investigating and resolving customer issues in a timely manner.
• Collaborating with planning, pricing and operations to meet customer needs.
• Entering and maintaining the service-related data into customer service systems.

Skills

Customer service

Communication

Data entry

Education

High school diploma or equivalent

Tools

Customer service systems

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

Job Overview

Works collaboratively with key internal departments to address customer issues.

Job Requirements

• Resolving customer billing issues/residuals as needed.
• Identifying, investigating and resolving customer issues in a timely manner.
• Collaborating with planning, pricing and operations to meet customer needs.
• Entering and maintaining the service-related data into customer service systems.

What your background should look like

Typically requires 1-2 years of related work experience. Completion of high school, vocational training, or equivalent is preferred.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.