Customer Service Associate : 2.5 LPA : Grads : Chennai : Apply Now

Outpace Consulting Services; Chennai District; On-site; INR 230,000 - 270,000; Full time

Benefits offered by this job

Provident Fund (PF)

CAB Facility

Career Growth Opportunities

Professional Work Environment

Job summary

Outpace Consulting Services in Chennai invites fresh graduates to join as Customer Service Executive for International Voice Process. If you have strong English communication and a keen willingness to work in rotational shifts, this is a great entry point into ITES.

Role involves handling calls and chat, delivering quality customer service, and documenting interactions while adhering to company policies. 5-day work week with PF and cab facility benefits.

Qualifications

• Fresh graduates with strong English communication (written & verbal).
• Typists with basic computer skills preferred.
• Willingness to work in rotational shifts.

Responsibilities

• Handle customer queries via calls and chat support.
• Provide timely, accurate resolutions while maintaining quality.
• Document interactions in the system and follow guidelines.
• Support customers with professional service and adhere to policies.

Skills

English communication

Typing skills

Basic computer knowledge

Education

Any Graduate (Freshers)

Job description

Hi,

We Are Hiring! Customer Service Executive International Voice Process

Location: Chennai

Salary: 2.50 LPA

We are hiring enthusiastic Freshers for a leading ITES company in Chennai. If you have excellent written communication skills and are looking to build your career in the international BPO industry, this is a great opportunity to get started.

Key Highlights:

• Freshers are welcome to apply
• Excellent English communication skills (Written & Verbal)
• International Voice Process
• 247 Rotational Shifts
• 5 Days Working
• 2 Rotational Week-offs
• Immediate Joiners Preferred

Roles & Responsibilities:

• Handle customer queries through calls and chat support.
• Provide timely, accurate, and professional resolutions to customer concerns.
• Deliver exceptional customer service while maintaining quality standards.
• Document customer interactions accurately in the system.
• Follow company policies, process guidelines, and quality standards.
• Ensure a positive customer experience through effective communication.

Eligibility:

• Any Graduate (Freshers)
• Good English communication skills (Written & Verbal)
• Basic computer knowledge and typing skills
• Willingness to work in rotational shifts

Perks & Benefits:

• CTC: 3.15 TO 4.10 LPA
• Approx. 19,000 In-Hand Salary
• Provident Fund (PF)
• Cab Facility (As Per Company Policy)
• Career Growth Opportunities
• Professional Work Environment