CUSTOMER SERVICE ASSOCIATE

Multiplier Technologies Pte. Ltd.; Faridabad District; On-site; INR 167,000 - 335,000; Full time

Job summary

Multiplier Technologies Pte. Ltd. in Faridabad, Haryana is hiring a Customer Service Associate for a full-time role.

The position involves supporting the sales team across an assigned territory and engaging with customers via calls, emails, and face-to-face meetings. You will travel within the assigned area to present offerings, set realistic targets, monitor performance, and provide feedback to senior management.

Qualifications

• Experience in training and guiding a sales team.
• Ability to set and achieve sales targets.
• Strong communication and customer service skills.
• Willingness to travel within the territory.

Responsibilities

• Manage, train, and guide the sales team of the territory.
• Set realistic sales targets for the team.
• Monitor performance and motivate the team to meet targets.
• Collect customer feedback and report to senior management.
• Travel to customers to present offerings and build brand awareness.
• Use outbound calls, emails, and face-to-face meetings to close sales.

Skills

Customer service

Communication

Sales

Team leadership

Tools

CRM

Job description

CUSTOMER SERVICE ASSOCIATE

FARIDABAD, HARYANA Full Time 15000Rs. - 30000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales