CUSTOMER SERVICE ASSOCIATE

Multiplier Technologies Pte. Ltd.; Pune District; On-site; INR 167,000 - 335,000; Full time

Job summary

Multiplier Technologies Pte. Ltd. in Pune, Maharashtra, is seeking a Customer Service Associate for a full-time position. The role focuses on supporting the sales team, engaging with customers, and driving regional growth.

You will travel to customers, assist with inquiries, and coordinate with senior management to align feedback with strategic goals. The position offers a competitive monthly salary in the ₹15,000–₹30,000 range.

Responsibilities

• Manage and train the sales team in the assigned territory.
• Set achievable sales targets for the team.
• Monitor performance and motivate the team to meet targets.
• Collect customer feedback and report updates to management.
• Travel to customers in the area to present offerings and build brand awareness.
• Use calls, emails, and meetings to close sales.

Skills

Customer service

Sales support

Training

Job description

CUSTOMER SERVICE ASSOCIATE

PUNE, MAHARASHTRA Full Time 15000Rs. - 30000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales